Because great technology starts with real world relationships
 
 
 
 

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about us

“Real World IT” was formed under the premise that nothing ever beats a solid, face-to-face relationship with your clients.

Far too often, in the world of IT and technical support, we are faced with support teams that do not come to your office, or people who are competent, but   just don’t understand that not everyone speaks the tech language that they do; and multitudes of other issues that could be easily resolved by a simple office visit.

We constantly strive to provide personal, professional, and personable assistance in an environment that is conductive to help, and learning to the fullest extent. If you’re prepared to return to a time long forgotten in the world of technology, give us a call and see what we can do for you!

 

315-663-1086

 
 
 
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Our Services

 

Apple© Authorized and Certified support, when Apple can't provide it.

We are proud to be Apple Certified Consultants. We work in conjunction with your local Apple Store to provide the best possible support. We are here to help you when you need work done in your business, home, or both.

Deploy With Ease.

We are the ONLY company in town with the complete A to Z know-how AND HANDS-ON EXPERIENCE to deploy your fleet with the best, and most secure systems, and the ONLY company around who knows all of your options for integrating your iOS, Android, and Blackberry devices with your existing infrastructure. 

Repairs.

iPhones, iPads, MacBooks, PCs.....and pretty much anything else you need fixed, we can handle it. And we're proud to say we do the best job possible to bring your device back as close to its original state as we can. 

 

Always accessible. Willing to work remotely when they have to. They know both Macs AND PC’s and can keep your office humming!
Easy to work with, dependable and reliable. They are the ONLY people who will EVER do the computer, network setup, and maintenance for my law office.
— -A Happy Customer

Our Services

DID YOU KNOW?:

We dont just service and train on Mac OS and iOS! We offer full Windows support staff and training as well!

 

Windows 10 (and 8, 7, Vista, XP..etc) Compatible

Yep. It is all true.  We are the premiere and most professional source for Windows Break/Fix, consulting, and onsite support in the northeast!   Ask us what we can do for you or your company. 

 

Old Computers? No Problem. 

We recognize that sometimes you need old technology. We specialize in keeping older technology in the best shape possible, and preparing for the worst, just in case. So, have a machine connected to an old printing press? Windows 3.1 running your drill press?

Call us, we would be happy to help! 

 

Apple Pro App Support

We are the ONLY company in Syracuse with the ability to train and support Apple Pro Apps. Please call us for any issue you may have, or for any training you may need! We also support a large collection of Non-apple Pro apps such as Blender™, Abelton™ and ProTools.

 

 
 
 
 

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CONTACT US

 

Please send us a quick message if you would like more information, and one of our qualified support team will get in touch with you as soon as possible. Thank you!